Privacy Notice at Collection for California Residents

This Privacy Notice at Collection applies to personal information of California residents collected by Shadow Health, Inc. ("Shadow Health," "we," "our," or "us") to the extent the information is subject to the California Consumer Privacy Act of 2018.

Personal Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). We may collect the following categories of your Personal information for the following business or commercial purpose(s):

Category of Personal Information Examples Business or Commercial Purpose(s) for Which Used
Identifiers Real name, alias, postal address, unique personal identifier, or other similar identifiers. We use this Personal Information for performance of our services and for our business operations as required or permitted by law. For example:
• Providing you with the services that you request
• To contact you regarding your use of the services;
• To create, maintain, customize, and secure your account;
• To investigate and address user concerns, and to monitor and improve our responses; or
• To process requests, purchases, transactions.
Identifiers (continued) Unique personal identifiers: online identifier, Internet Protocol address, email address, account name We use this information to provide services to you and to maintain our Web site or other online services, such as:
• Providing you with the services that you request;
• To contact you regarding your use of the services;
• To help maintain the safety, security, and integrity of our Web site, information systems, databases and other technology assets;
• To create, maintain, customize, and secure your account; or
• For testing, research, analysis, and product development, including to develop and improve our Web site, products and services.
Personal Information described in California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, signature, address, telephone number We use this Personal Information for performance of our services and for our business operations as required or permitted by law. For example:
• Providing you with the services that you request;
• To contact you regarding your use of the services;
• To create, maintain, customize, and secure your account;
• To investigate and address user concerns, and to monitor and improve our responses; or
• To process requests, purchases, transactions.
Internet or other electronic network activity information Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. We use this information to provide services to you and to maintain our Web site or other online services, such as:
• To contact you regarding your use of the services;
• To help maintain the safety, security, and integrity of our Web site, information systems, databases and other technology assets;
• To create, maintain, customize, and secure your account; or
• For testing, research, analysis, and product development, including to develop and improve our Web site, products and services.
Education Records Education records, files, documents, and other materials directly related to a student maintained by an educational agency or institution or by a person acting for such an agency or institution, such as assignment scores, class lists, and student identification codes. We use this information to provide services to you and to maintain our Web site or other online services, such as:
• To provide users with information, products, or services that they request from us;
• To provide, support, personalize, and develop our Web site;
• To create, maintain, customize, and secure your account and permit your institution to conduct the course you are taking; or
• For testing, research, analysis, and product development, including to develop and improve our Web site, products and services.

We do not sell your Personal Information.

Further Information

Please visit our website https://shadowhealth.com for further information about personal information we collect, and your rights under the California Consumer Privacy Act of 2018.

If you have questions about this notice, please contact us at:

Phone: 1-800-860-3241

Website: https://support.shadowhealth.com

Email: privacy@shadowhealth.com

Address:

Shadow Health, Inc.
Attn: Data Privacy Officer
201 SE 2nd Ave, Ste. 201
Gainesville, FL 32601

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